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| This page provide answers to commonly asked questions handled by our customer service representatives. |
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| What is Enabill? Enabill is a billing clearinghouse that processes information on behalf of various long distance and service providers. We are not a long distance or common carrier. |
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| What is the USF charge? The Universal Service Fund (USF) is used to provide discounted telecommunications services to schools, libraries, and low income consumers. The Federal Communications Commission (FCC) has ruled that all carriers who provide telecommunications or cellular services to the public are required to contribute to the Universal Service Fund, and these costs may be passed back to the customers. These charges may be reflected on the bill on a call-by-call basis or on a summary of several calls. |
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| What is the Multi Line Business Charge? The multi line business charge created by the Pricing Reform Act approved by the Federal Communications Commission (FCC) is a fee for the connection of long distance service to the business telephone line. A multi line business account is defined as a business with more than one telephone line. |
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| How do I contact customer service? To submit an online billing inquiry, completely fill out the form on the customer service page. |
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| You may also obtain customer service support by dialing the toll free number located on your phone bill. |